The time and cost needed to effectively resolve a disputed insurance claim can be heavily influenced by the steps taken in the early stages of the file. In this RMC webinar, insurance lawyers from across Canada advise claims handlers and adjusters on the best practices to follow, and traps to avoid, when investigating a claim before it is turned over to outside legal counsel.

Our panel cover:

• How does the early investigation of a claim impact the long-term results?
• What pieces of information should form part of every insurers investigation checklist?
• How to overcome the challenge of conducting an effective investigation during COVID.
• When and why insurers should review the claim for potential coverage disputes.
• Best practices for conducting joint-testing and destructive testing, and how to prevent evidence spoliation.
• Specific investigation issues that arise with different types of insurance claims, including:
  • Product liability
  • Property damage
  • Slip & falls / bodily injury / MVAs
  • Construction deficiencies

CLICK HERE TO DOWNLOAD THE SLIDES

Our Panel

Stephen Moore
Blaney McMurtry LLP
Toronto

Thomas Rodgers
SVR Lawyers
Calgary

Jojana Roth
Lindsay LLP
Vancouver

Sonia Shantikumar
Blaney McMurtry LLP
Tor0nto

Roger Tangry
Lindsay LLP
Vancouver