back to publications search

Managing & Resolving Claims During COVID-19: Webinar Recording

June 04, 2020

With offices and courts closed, the standard approach to managing and resolving claims no longer applies. Waiting for a return to the pre-COVID-19 status quo could mean many months, or even years, in further delay. In this webinar, RMC lawyers from Ontario, Quebec and Alberta offer claims handlers and adjusters strategies that can help them move files towards resolution today and offer tips that improve the chances of settling a claim using online mediation.

Topics covered in the webinar include:

  • Key changes to Court procedures in Canada
  • What steps to take on pre-litigation files, including:
    • How to prioritize what files and what actions to take now and what should wait
    • Gathering evidence and witness statements
  • Actions for progressing a file that is in litigation, including:
    • Finding opportunities to settle the file
    • Conducting examinations for discovery
    • Using independent medical examinations
    • Advancing subrogated claims
    • How the Court can help
  • How to make the best use of online mediation

Presented by:

Marie-Hélène Betournay
Stein Monast
Quebec City

Nanette Kufeldt
CBM Lawyers

Stephen Moore
Blaney McMurtry LLP

Debra Woodske
CBM Lawyers

Recorded June 4, 2020


Do not miss the latest developments in Canadian insurance law