Over the past two years, claims handlers have been presented with all sorts of unexpected challenges and changes. What lies in store for the industry in 2022?

In this webinar panel discussion, RMC lawyers review the current status of key elements of the claims settlement process, discuss what changes lie ahead in 2022, and analyze their impact on claims handlers over the course of the coming year.

Issues the panel will include:

• Changes to the claims settlement process that are here to stay
• If and when jury trials will take place
• How expert reports and testimony will be used
• What parties will participate in mediations and pre-trial conferences
• How mask and vaccine mandates are impacting proceedings
• What practical considerations need to be considered ahead of court proceedings
• The on-going impact of COVID-19 on court delays and the current timelines for settlement proceedings

The panel discussion is followed by a Q&A with audience members.

Recorded January 13, 2022

Panelists

Marie-Hélène Betournay
Stein Monast, Quebec City

Michael Orlan
Blaney McMurtry LLP, Toronto

Caroline Smith
McKercher LLP, Saskatoon

Carmen Tham
Lindsay LLP, Vancouver