In this YRMC Boot Camp webinar for new adjusters and claims handlers, Natalie Parsonage of Lindsay LLP in Vancouver and Vincent Lemay of Stein Monast in Quebec City provide viewers with a review of the guiding principles of investigating insurance claims.

Topics covered include:

• What claims handlers and independent adjusters should look for when conducting their own investigations
• Mistakes to avoid that can render evidence inadmissible
• The proper steps for the production of evidence
• Steps to take before and after appointing counsel on:
  • Bodily injury claims
  • MVAs
  • Occupier’s liability claims
  • Property & fire losses
  • Professional liability claims

Recorded September 25, 2019